The KB Custom Computers AdvantageKB Custom Computers Guarantees...

To only use the highest quality computer parts and components in every custom gaming computer that we build.

To assemble and wire every gaming computer we build with the care and precision we would use if we were building our own gaming computer.

To provide a level of customer service that none of our competitors can match.

To stand behind our custom gaming computers with a 3 year parts and labor warranty.

Quality
We were able to build a business on the idea that if you provide a truly superior product then it will practically sell itself. It was not long after we started this business that we learned that this idea was a truth. Sure our custom gaming computers might be more expensive than anything you'd find at Dell or HP but there is no disputing the fact that they cannot match the quality of our computers. We only build our gaming computers with parts we know to be reliable and we are not afraid to drop a component from our product line if it begins to have a high rate of failure. It wouldn't make any sense for us to stand behind a computer that breaks 4 times within the 3 year warranty period. We give away the 3 year warranty on our custom gaming computer because we believe that if we accomplished our goals with your gaming computer then we will never have to repair it. You will never find a proprietary component in any of our gaming computers. Unlike the big box computer companies we use components that you'll be able to find at any respectable computer parts store. This way if you do need to replace a part in the future you can find it wherever is most cost effective for you.

Precision
Not only does the quality of our custom gaming computers come from the trusted components we put into them but also the workmanship we put into them as well. You can have all the greatest parts in your computer but if the wires are out of control and the computer system is not able to cool the way it should then you're bound to have problems. Wiring a gaming computer can be extremely frustrating but we've learned to be patient and do it right. You'll find your custom gaming computer to have a neatly wired interior and good airflow. We take great care in installing the heatsink and fan for the CPU and tightening all the screws that hold the hard drive and PCI cards.

Service
KB Custom Computers believes in providing great customer service. This means that if you email us you will get a response within the same day and if you call us we will answer or return your call as soon as we are able. We do the little things to make you happy. If a component you wanted in your gaming computer is found to be backordered after your order has been placed we will contact you and ask if a free upgrade to the next best in stock component would work for you. If you need technical support regarding the hardware in your computer system we'll be glad to give you a hand. We want you to come back to us in the future for your computing needs so we're going to do what it takes to earn your business.

Guarantee
Why would a company ever sell a product that it doesn't stand behind? We just do not understand this, a "1 year limited warranty" on a computer is not standing behind your product. We do not believe it is ethical business practice to provide computers that are known to break down just after the one year warranty expires. These days people have half their lives on their computer systems we would expect the industry standard to be higher by now. We're here to try and change that, we've raised the bar in quality and we will continue to raise it further. KB Custom Computers provides a free 3 year parts and labor warranty on every custom gaming computer we sell.


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